Kristal Almaraz
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Activity overview
Latest activity by Kristal Almaraz-
Kristal Almaraz created an article,
Having issues with a discount code?
Is your discount code not working? Gift cards and promo codes can be applied on the payment page of checkout. Simply fill your cart with your favorite items and apply your code in the designated f...
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Kristal Almaraz created an article,
Longer than usual wait times from customer support?
This isn't how things normally run around here. We apologize if you've experienced longer than usual wait times as our customer support team is seeing a higher number of inquiries at this time ...
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Kristal Almaraz commented,
Hi there!You should be hearing from our customer experience specialists shortly.
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Kristal Almaraz created an article,
What should I do if I received a damaged/defective product?
Oh no! Did we need to contact the seamstress? No worries, here is how you can get this reported: 1. Photos! Before an agent can assist you, we will need to obtain CLEAR photos of the damaged produc...
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Kristal Almaraz created an article,
I returned a product, how long will it take to get my refund?
You should receive your refund in the form of Stein Mart store credit as soon as we receive our product(s) back to our warehouse; so you can grab your summer styles before they're gone! Please cont...